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Home Education Hub Ltd Privacy Policy

 

 

Effective Date: September 2025

Company: Home Education Hub Ltd

Company Number: 15664217

 

 

 

1. Introduction

 

 

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase our products, or subscribe to our services. We are committed to complying with the UK GDPR and Data Protection Act 2018.

 

 

 

2. What Information We Collect

 

 

We may collect the following information:

 

  • Account details: name, email address, billing address.

  • Payment details: processed securely via Stripe or PayPal (we do not store full card details).

  • Purchase history: products purchased, subscription details.

  • Website usage data: pages visited, time spent on site (via cookies and analytics).

 

 

 

 

3. How We Use Your Information

 

 

We use your information to:

 

  • Process and deliver digital purchases and subscriptions.

  • Manage billing and renewals.

  • Provide customer support.

  • Send order confirmations and important service updates.

  • Improve our website and services through analytics.

 

 

We will never sell your data to third parties.

 

 

 

4. Sharing Your Information

 

 

We only share your data with:

 

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.

  • Website platform for hosting and delivery of services.

  • Legal authorities if required by law.

 

 

 

 

5. Data Retention

 

 

  • We keep purchase records for 6 years for tax and accounting purposes.

  • Customer accounts may be deleted upon request (except where records must be retained for legal reasons).

 

 

 

 

6. Your Rights

 

 

Under GDPR, you have the right to:

 

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Withdraw consent for marketing emails.

 

 

To exercise these rights, contact us.

 

 

 

7. Security

 

 

We take appropriate technical and organisational measures to protect your personal data, including secure servers, encryption where applicable, and restricted access.

 

 

 

8. Marketing

 

 

  • We may send occasional emails about new products or updates.

  • You can unsubscribe at any time.

 

 

 

 

9. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. The effective date will always be shown at the top.

 

 

 

Home Education Hub Ltd Cookie Policy

 

 

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our site. They help us improve functionality, performance, and user experience.

 

 

2. How We Use Cookies

We use cookies for:

 

  • Essential functions – to make the website and checkout process work.

  • Analytics – to understand how visitors use the site (via Wix/Google Analytics).

  • Preferences – to remember your settings and login details.

 

 

 

3. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect site functionality.

 

 

4. Consent

When you first visit our site, a cookie banner will ask for your consent to use non-essential cookies (as required by UK law).

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